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Hospitality Consulting & Brand Audits

Rebekah Faulk Lingenfelser brings nearly twenty years of continuous, director-level public relations muscle and corporate marketing acumen to the hospitality industry. Having successfully steered executive communications, protected brand reputations, and managed up to $600K annual marketing portfolios across healthcare, higher education, and fast-paced marketing agencies—where she drove strategy for a diverse portfolio of food, beverage, hospitality, and consumer packaged goods (CPG) brands—she approaches hospitality consulting through a rigorous, high-ROI business lens.
 

Her corporate strategy background is uniquely paired with an unmatched, 15-year footprint in regional culinary media. Whether directing project research oversight for celebrated regional brands like Parker’s Kitchen or building local audience engagement from the ground up, Rebekah specializes in transforming independent restaurants and boutique hospitality groups into highly visible, sought-after regional institutions.

Digital Reputation Audits & Transformation

  • The Technical Benchmark: Architected comprehensive website overhauls, digital rebrandings, and launched high-conversion web platforms for major regional networks.
     

  • The Digital Guest Experience: A top-to-bottom analysis of your online footprint, and digital reputation to ensure your digital "front door" matches top-tier hospitality standards.

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Menu Analysis & On-Site Alignment

  • The Operational Audit: Conducted rigorous competitor market analysis, and brand alignment strategies to optimize consumer perception and protect corporate identities.
     

  • The Culinary Showcase: Evaluating how your menu design, descriptions, and pricing structure align with actual execution. This includes an on-site audit of visual plating presentation and table service standards to ensure that what is promised on the page is flawlessly delivered on the plate, maximizing average guest spend and brand loyalty.

Guest Experience & Ambient Audits

  • The Fieldwork Authority: Built on 15 years of systematic restaurant immersion, culinary journalism, and deep market analysis. Having personally studied, audited, and written the definitive histories of 84 celebrated regional restaurants for her second book—alongside hundreds of features spanning fine dining, fast-casual, and hidden local gems—Rebekah has mapped exactly how atmosphere, presentation, and service intersect to drive repeat business.
     

  • The Sensory Atmosphere: A granular, physical audit of your restaurant's floor plan, sensory environment, and ambient flow through the eyes of the guest. Rebekah identifies and corrects critical revenue-killing flaws—from service disruptors to environmental factors—ensuring a seamless, distraction-free dining atmosphere where patrons want to stay longer and spend more.

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Media Relations: Amplifying Brand Authority

  • The Executive Track Record: Masterminded multi-scale media relations strategies that increased organizational news reach by 83%, consistently securing high-impact national and regional placements—including features in USA Today, and broadcast coverage on ABC’s America This Morning and CBS Saturday Morning.
     

  • The Spotlight Strategy: High-impact, targeted regional media placement designed to capture market share and secure premium exposure without the cost of traditional paid advertising.

Creative Direction & Executive Video Production

  • The Corporate Record: Produced and directed elite, narrative-driven video assets designed for high-stakes talent acquisition, client trust, and brand recruitment. By managing the process from conceptual scriptwriting to on-camera executive coaching, these campaigns successfully positioned key professionals as industry leaders while driving high-value organic recruitment.
     

  • The Cinematic Experience: Elevating your digital footprint through cinematic visual storytelling. From directing promotional brand videos and lifestyle shoots to scripting engaging social campaigns, we translate your brand’s daily operations into premium visual assets that captivate audiences and drive conversions.

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Narrative-Driven Social Media Strategy

  • The Dual-Perspective Record: Uniquely built from a dual-career track both behind and in front of the lens. Rebekah pairs a corporate director’s mastery of brand strategy with an established on-camera presence as a culinary media personality and trusted influencer. Tapped by elite public relations and agency teams to anchor campaigns for major household names and premier regional brands—including Dunkin’, Tequila Herradura, Pearson Farm, AC Hotels by Marriott, and The Neighborhood Dining Group—she knows exactly what makes a brand partnership successful from both sides of the camera.
     

  • The Digital Front Door: Crafting sophisticated, story-driven digital content frameworks backed by firsthand influencer expertise. Because Rebekah actively lives and works within the modern influencer ecosystem, she understands how to create authentic, scroll-stopping digital content that resonates with audiences, drives repeatable foot traffic, and converts casual observers into passionate brand advocates.

Rebekah Faulk Lingenfelser celebrates the grand opening of Savannah's new Marbled & Fin with Melissa Vonesch, Front of House manager, and CEO & Founder of Neighborhood Dining Group, David Howard, at an exclusive influencer event.

Who We Serve

  • Boutique & Luxury Hotel Groups

    • Elevating FOH hospitality, ambient guest flow, and culinary PR.
       

  • Independent & Multi-Unit Restaurant Groups

    • ​Optimizing menu profitability, digital reputation, and sensory dining.
       

  • Epicurean & Specialty Food Brands

    • ​Positioning artisanal products through strategic media & campaign blueprints.
       

  • Lifestyle & Hospitality Destinations

    • Executive advisory, media training, and narrative brand direction.​

Executive Services

  • Digital Reputation Management & Governance

    • High-level review, review-response frameworks, and crisis escalation protocols.
       

  • Strategic Menu Audits & Profitability

    • Data-driven analysis of menu engineering, design, readability, and item placement.
       

  • Executive Media & On-Camera Coaching

    • Messaging toolkits, interview preparation, and broadcast coaching for leadership.
       

  • Ambient Alignment & Guest Experience Blueprints

    • Physical sensory audits, ambient flow alignment, and custom FOH service scripting.
       

  • Narrative Content Strategy & Campaign Frameworks

    • Content story arcs, shot lists, and editorial direction for in-house execution.

Scope of Engagement: Services are delivered exclusively as high-level executive advisory, diagnostic audits, and strategic frameworks. We equip your leadership team or agency partners with the blueprints needed to execute seamlessly.

AT A GLANCE: SCOPE & PARTNERSHIPS

Jason Wermers, Editor, Statesboro Herald, Statesboro, GA 

"Why should you hire Rebekah? She is an excellent writer. She knows how to effectively tell the message your organization is trying to send to the public, including the news media. She is highly professional and reliable. She makes everyone around her feel at ease knowing that she will go above and beyond to make sure the workplace is functioning well."

Elevate your brand's narrative today.

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